AirportTaxiExpress.co.uk has been created to provide clear and accessible information about our airport transfer and private hire taxi services, as well as to allow customers to make bookings online in a convenient and secure manner.
By accessing, browsing, or using this website in any way, including making a booking or submitting an enquiry, you confirm that you have read, understood, and agreed to be legally bound by these Terms and Conditions. These Terms and Conditions form a binding agreement between you, as the user of the website and/or customer of our services, and Airport Taxi Express.
If you do not agree with any part of these Terms and Conditions, you must discontinue your use of the website immediately and must not make any bookings through it. Continued use of the website will be treated as ongoing acceptance of these Terms and Conditions, including any updates or modifications made from time to time.
These Terms and Conditions are intended to protect both you and Airport Taxi Express by clearly explaining our respective rights, responsibilities, and limitations. We strongly encourage you to read this document carefully and in full before using our services, as it contains important information about bookings, payments, cancellations, liability, and legal matters.
About Airport Taxi Express and Website Use
Airport Taxi Express provides private hire taxi and airport transfer services within the United Kingdom. Our services are designed primarily for passengers requiring reliable transportation to and from airports, seaports, train stations, hotels, residential addresses, and other agreed destinations.
The content and functionality of this website are intended solely for personal and lawful use. You may use the website to browse information, request quotes, make bookings, and contact us for customer support. Any use of the website for commercial exploitation, data scraping, unauthorised duplication, or harmful activity is strictly prohibited.
You are responsible for ensuring that any information you provide through the website is accurate, complete, and up to date. This includes personal details, contact information, journey details, and payment information.
Airport Taxi Express relies on the accuracy of the information you provide in order to deliver services correctly and efficiently, and we cannot be held responsible for issues arising from incorrect or incomplete data submitted by you.
You agree not to use the website in any manner that could damage, disrupt, overload, or impair its operation or interfere with other users’ ability to access and use the website. Any attempt to gain unauthorised access to our systems, servers, or data will be treated as a serious breach and may result in legal action.
All rights not expressly granted to users under these Terms and Conditions remain fully reserved by Airport Taxi Express.
Booking Process and Service Agreement
Airport Taxi Express allows customers to book taxi and airport transfer services directly through the website. When you submit a booking request, you are entering into a contractual agreement with Airport Taxi Express for the provision of private hire transportation services.
During the booking process, you will be required to provide specific details including, but not limited to, passenger name, contact information, pickup and drop-off locations, travel date and time, number of passengers, luggage details, and any special requirements. You may also be required to provide payment information at the time of booking.
By completing a booking, you confirm that all information provided is truthful and accurate and that you are authorised to make the booking on behalf of all passengers included in the reservation. You also confirm that you have the legal right to use the payment method provided.
Once a booking has been successfully submitted, you will receive a booking confirmation via email or other electronic communication. This confirmation will outline the essential details of your journey, including pickup time, locations, vehicle type where applicable, pricing, and payment status. It is your responsibility to review this confirmation carefully and ensure that all details are correct.
If you notice any errors, omissions, or discrepancies in your booking confirmation, you must contact Airport Taxi Express as soon as possible. Failure to notify us promptly may result in service issues for which we cannot be held responsible.
Pricing, Payments, and Fees
All prices quoted on the AirportTaxiExpress.co.uk website are provided in good faith and are intended to be clear, transparent, and inclusive of standard charges applicable to the requested journey, unless otherwise stated.
Payment for services is generally required at the time of booking unless explicitly agreed otherwise. We accept major credit and debit cards and use secure payment processing systems to protect your financial information. Airport Taxi Express does not store full card details on its servers.
By submitting payment, you authorise Airport Taxi Express to charge the specified amount for the booked service. You acknowledge that failure to complete payment may result in the booking being cancelled or not confirmed.
Prices are based on the information provided at the time of booking. If the journey details change, including pickup or drop-off location, number of passengers, waiting time, or additional stops, the final price may be adjusted accordingly. Any such changes will be communicated to you where reasonably possible.
Additional charges may apply in certain circumstances, including but not limited to excessive waiting time, significant route changes requested by the passenger, or additional services not included in the original booking. Airport Taxi Express aims to act fairly and transparently in all pricing matters.
Cancellations, Amendments, and Refunds
Airport Taxi Express understands that travel plans can change and aims to provide a fair and reasonable cancellation policy. The applicable cancellation terms will be communicated to you at the time of booking or made available on the website.
If you wish to cancel or amend a booking, you must contact Airport Taxi Express as soon as possible using the contact details provided on the website. Cancellations made within a certain timeframe prior to the scheduled pickup may be eligible for a full or partial refund, depending on the specific circumstances and timing.
Cancellations made at short notice or failure to attend the pickup location at the agreed time may result in a cancellation fee or the full fare being charged. This is necessary to cover operational costs and driver allocation.
Refunds, where applicable, will be processed using the original payment method and within a reasonable timeframe. Airport Taxi Express reserves the right to refuse refunds where the cancellation policy has not been complied with.
Requests for changes to an existing booking will be accommodated where reasonably possible, but availability cannot be guaranteed. Any approved amendments may result in a revised price.
Passenger Responsibilities and Conduct
Passengers are expected to behave in a respectful, lawful, and considerate manner at all times when using Airport Taxi Express services. This includes treating drivers, vehicles, and other passengers with courtesy and care.
Passengers are responsible for ensuring that they are ready at the agreed pickup time and location. Delays caused by the passenger may result in additional waiting charges or service cancellation.
It is the passenger’s responsibility to ensure compliance with all applicable laws, including seatbelt use and child seat requirements. Airport Taxi Express can provide child seats upon request, subject to availability, but must be informed at the time of booking.
Airport Taxi Express reserves the right to refuse service or terminate a journey if passenger behaviour is deemed unsafe, abusive, illegal, or likely to cause damage. In such cases, no refund will be provided.
Service Limitations and Delays
While Airport Taxi Express makes every reasonable effort to provide punctual and reliable services, we cannot guarantee absolute punctuality in all circumstances. Factors such as traffic conditions, weather, road closures, accidents, or events beyond our control may cause delays.
Airport Taxi Express will not be held liable for delays caused by circumstances outside our reasonable control. However, we will always aim to minimise inconvenience and communicate with customers wherever possible.
For airport pickups, passengers are responsible for providing accurate flight details. While we may monitor flight arrivals where possible, Airport Taxi Express is not responsible for incorrect or missing flight information provided by the customer.
Website Content, Accuracy, and Technical Availability
Airport Taxi Express makes every reasonable effort to ensure that all information presented on AirportTaxiExpress.co.uk is accurate, clear, and up to date at the time it is published. This includes service descriptions, pricing information, booking functionality, and general informational content intended to help customers understand and use our services effectively.
However, due to the nature of online platforms and the possibility of human or technical error, we cannot guarantee that the website will always be completely free from inaccuracies, omissions, typographical errors, or outdated information.
The website and its content are provided on an “as is” and “as available” basis. Airport Taxi Express reserves the right to update, modify, correct, or remove any content on the website at any time and without prior notice. Such changes may be made to reflect service updates, pricing adjustments, legal requirements, or improvements to clarity and usability.
While we take reasonable steps to maintain the availability and security of the website, uninterrupted access cannot be guaranteed. Temporary downtime may occur due to maintenance, system upgrades, server issues, third-party service disruptions, or circumstances beyond our control.
Airport Taxi Express shall not be held liable for any loss, inconvenience, or damage arising from the temporary unavailability of the website or from technical issues that prevent access or booking.
Users are responsible for ensuring that their own devices, internet connections, and software are compatible with the website. Airport Taxi Express does not warrant that the website will function flawlessly on all devices, operating systems, or browsers, nor that it will be free from viruses or other harmful components, although reasonable measures are taken to maintain security.
Intellectual Property and Ownership of Website Materials
All materials displayed or made available on AirportTaxiExpress.co.uk, including but not limited to written content, service descriptions, logos, branding elements, images, graphics, design layouts, software components, and underlying code, are the intellectual property of Airport Taxi Express or are used under appropriate licence. These materials are protected by copyright, trademark, and other applicable intellectual property laws within the United Kingdom and internationally.
Access to the website does not grant users any ownership rights or licences in relation to any intellectual property displayed on the website.
You may view and use the content solely for personal, non-commercial purposes related to learning about or booking our services. Any reproduction, redistribution, modification, transmission, republication, or commercial exploitation of website content without prior written consent from Airport Taxi Express is strictly prohibited.
Unauthorised use of website content may result in legal action, including claims for damages and injunctive relief. Airport Taxi Express actively protects its intellectual property rights and expects users to respect those rights at all times.
Disclaimers and Limitation of Liability
Airport Taxi Express provides its website and services with reasonable care and professionalism. However, to the fullest extent permitted by applicable law, we make no representations or warranties, whether express or implied, regarding the operation of the website, the accuracy of its content, or the suitability of the services for any particular purpose beyond what is explicitly stated.
Use of the website and reliance on its content are entirely at your own risk. Airport Taxi Express shall not be liable for any loss or damage arising from the use of, or inability to use, the website, including but not limited to loss of data, loss of profits, business interruption, or indirect or consequential losses.
With regard to transportation services, Airport Taxi Express shall not be liable for delays, missed flights, missed appointments, or other time-related losses resulting from traffic conditions, weather, roadworks, accidents, or other events beyond our reasonable control. While we aim to plan journeys carefully and allow reasonable travel time, external factors can never be fully eliminated.
Nothing in these Terms and Conditions shall exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under UK law.
Indemnification and Customer Responsibility
By using AirportTaxiExpress.co.uk or booking services through the website, you agree to accept responsibility for your actions and to indemnify Airport Taxi Express against certain losses.
This means that you agree to compensate and hold harmless Airport Taxi Express, its drivers, employees, contractors, and representatives from any claims, damages, losses, liabilities, costs, or expenses arising out of your misuse of the website, breach of these Terms and Conditions, or violation of any applicable laws or third-party rights.
This obligation includes, but is not limited to, claims arising from inaccurate information provided during booking, unlawful passenger behaviour, damage caused to vehicles, or misuse of website content.
Airport Taxi Express reserves the right to assume control of the defence of any claim subject to indemnification, and you agree to cooperate fully in such defence if required.
Privacy, Data Protection, and Communication
Airport Taxi Express is committed to protecting your privacy and handling your personal data responsibly. Any personal information collected through the website, including booking details and contact information, is processed in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.
Personal data is collected only for legitimate business purposes such as processing bookings, providing customer support, complying with legal obligations, and improving service quality.
Reasonable technical and organisational measures are implemented to safeguard personal data against unauthorised access, loss, or misuse.
By using the website, you consent to the collection and use of your information as described in our Privacy Policy. Airport Taxi Express may contact you regarding your booking, service updates, or important operational matters using the contact details you have provided.
Marketing communications will only be sent where permitted by law and in accordance with your preferences.
Governing Law, Jurisdiction, and Legal Interpretation
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. This applies regardless of where the user accesses the website or where the journey takes place within the United Kingdom.
Any dispute, claim, or legal proceeding arising out of or in connection with these Terms and Conditions, the website, or services provided by Airport Taxi Express shall be subject to the exclusive jurisdiction of the courts of England and Wales. By using the website, you expressly agree to submit to this jurisdiction.
If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed, and the remaining provisions shall continue to remain in full force and effect.
Amendments, Entire Agreement, and Contact Information
These Terms and Conditions constitute the entire agreement between you and Airport Taxi Express regarding your use of the website and booking of services, together with any referenced policies such as the Privacy Policy. They supersede any prior agreements, understandings, or representations, whether written or oral.
Airport Taxi Express reserves the right to amend, update, or replace these Terms and Conditions at any time. Any changes will become effective immediately upon being published on AirportTaxiExpress.co.uk. It is your responsibility to review the Terms periodically. Continued use of the website or services following publication of changes constitutes acceptance of the revised Terms.
If you have any questions, concerns, or requests relating to these Terms and Conditions, or if you require clarification regarding your booking or use of the website, you may contact Airport Taxi Express through the official Contact Form available on AirportTaxiExpress.co.uk.
We aim to respond to all legitimate enquiries within a reasonable timeframe and to address customer concerns fairly and professionally.